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Trends in Consumer Complaints
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Trends in Consumer Complaints
Trends in Consumer Complaints Filed with the CFPB: 4Q11-1Q24 (PDF)
May 6, 2024
Quarterly count of consumer complaints with breakdowns by product category.
Trends in Consumer Complaints Filed with the CFPB: 4Q11-1Q24 (Spreadsheet)
May 6, 2024
Quarterly count of consumer complaints with breakdowns by product category.
Change in Complaint Volume: Aug-Oct 2016 Data PDF Format
August 22, 2018
Change from prior reporting period in volume of complaints to CFPB by product type (bank account, credit card, credit reporting, consumer loan, debt collection, money transfer, mortgage, payday loan, prepaid card, student loan, virtual currency, other).
Change in Complaint Volume: Aug-Oct 2016 Data Spreadsheet Format
August 22, 2018
Change from prior reporting period in volume of complaints to CFPB by product type (bank account, credit card, credit reporting, consumer loan, debt collection, money transfer, mortgage, payday loan, prepaid card, student loan, virtual currency, other).
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The mortgage industry has been shedding jobs for a while now, but some lenders — particularly ones that focus on non-QMs — are talking about staffing up in anticipation of increased originations. Is your shop planning to hire this year?
Yes, we’re expecting a boom!
Yes, but only a few positions.
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No. We’re staffed just right.
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